We are very pleased to announce that Fortem (previously Willmott Dixon Partnerships) has chosen to work with Hallnet and our product 'Active Housing Repairs'.
The repair diagnostics system will initially be utilised in the Fortem call centre to ensure a quick, consistent, accurate repair diagnosis and appointment duration estimation.
Fortem currently provides repairs and maintenance services to local authorities and housing associations across the country, with its team of 1,400 directly employed engineers undertaking over 400,000 repairs each year.
"We are delighted that Fortem, one of the UK’s largest and most recognised housing contractors, has identified our repair diagnostics product as the ideal solution for their call centre. We look forward to building a lasting relationship with Fortem."
Simon Wilkes - Hallnet Ltd.