Active Housing Repair Diagnostics Wins Housing Excellence Award

2017 Award Winners

We are delighted that our Active Housing Repair Diagnostics product has won Best App / Online Tool at the 2017 Housing Excellence Awards.

An independent panel of industry experts chose Active Housing Repair Diagnostics as the category winner due to the impressive online uptake and tenant satisfaction levels. Judge, Eamon McGoldrick, also highlighted how repairs reporting is one of the most important interactions between tenants and landlords, and it’s therefore critical that it is well handled.

The Judge's Comments

Here's what judge, Eamon McGoldrick, had to say about our product.

A Special Mention

We would like to thank the staff and tenants at Helena Homes (part of Torus Group), as they had a large involvement in scoping, designing and user testing the system.

We would also like to thank each and every one of our Active Housing customers who have helped us continually improve the product through ongoing feedback and user testing.

Technical Director Stephen Hall's comments

I'm really proud of the team who have worked on the repairs system and I'm glad they have now got the recognition they deserve. I would also like to thank Torus for being great partners to work with during the development of the product.

Stephen Hall - Hallnet Ltd

Stephen accepting the award from host Martin Roberts

Stephen accepting the award from host Martin Roberts

Learn More

For more information about Active Housing please visit